Effective Date: 08-17-2025
Last Updated: 08-17-2025

This Privacy Policy (“Policy”) describes how Scratch Technologies LLC (“Scratch AI,” “Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information relating to individuals (“Users,” “you,” or “your”) who access or use the Scratch AI mobile application, website, and related services (collectively, the “Services”).

By accessing or using the Services, you consent to the practices described in this Policy. If you do not agree, do not use the Services.

1. Information We Collect

We may collect and process the following categories of information, which may qualify as personal data under applicable law:

  1. Personal Identifiers: Name, email address, phone number, account credentials.

  2. Payment Information: Credit/debit card details, billing address, and other payment data (processed via third-party providers).

  3. Location Data: GPS and geolocation information necessary for course navigation and personalized recommendations.

  4. Device and Technical Data: IP address, browser type, device identifiers, operating system, mobile carrier, app usage logs, and crash reports.

  5. Behavioral Data: User preferences, in-app actions, subscription usage, and analytics data.

  6. User-Generated Content: Any information you upload, submit, or transmit through the Services (e.g., course notes, swing stats).

  7. Children’s Data: While Scratch AI is available to all ages, we do not knowingly collect personal information from children under 13 without parental consent as required by applicable law (COPPA).

2. How We Use Information

We may use information for the following purposes:

  • To provide, operate, personalize, and improve the Services.

  • To deliver golf recommendations, insights, and analytics tailored to your play.

  • To process payments, subscriptions, and in-app purchases.

  • To send administrative communications, updates, and promotional materials.

  • To conduct research, development, and new feature testing.

  • To comply with legal, regulatory, and security obligations.

  • For internal purposes such as auditing, data analysis, and fraud prevention.

  • For any other purpose disclosed to you or with your consent.

3. Sharing and Disclosure

We do not sell personal information. However, we may share information as follows:

  • Service Providers: With vendors that perform services on our behalf (e.g., payment processors, hosting providers, analytics partners).

  • Business Partners: With affiliates, sponsors, or advertisers, subject to applicable law.

  • Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect rights, safety, and property.

  • Business Transfers: In connection with mergers, acquisitions, financing, or sale of assets.

  • Aggregated/De-Identified Data: We may share anonymized data that cannot reasonably identify you.

4. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Data is generally retained until account deletion or verified user request for deletion.

5. Data Security

We employ reasonable technical and organizational safeguards, including encryption and access controls. However, no system is 100% secure, and we disclaim liability for unauthorized access to or use of your data beyond our reasonable control.

6. International Data Transfers

Your data may be transferred to and processed in jurisdictions other than your country of residence, including the United States. By using the Services, you consent to such transfers, which may be subject to different data protection laws.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access your personal data.

  • Request correction, deletion, or restriction of processing.

  • Object to processing, including for marketing.

  • Request data portability.

  • Withdraw consent at any time.

Requests can be made by contacting [Insert Contact Email]. We may verify identity before fulfilling requests.

8. Children’s Privacy

If we discover that a child under 13 has provided personal data without parental consent, we will delete it. Parents may contact us to request removal.

9. Changes to Policy

We may update this Policy at any time. Updated versions will be posted with a new “Last Updated” date. Continued use of the Services constitutes acceptance.

10. Contact

Scratch Technologies LLC
scratchaiapp1@gmail.com